How ARG’s Rent To Buy solution accelerated Damien’s business expansion

Background

Just under a year ago, Damien started his furniture business with a flat tray truck he already had, doing various jobs around Ballarat. What began as a simple pick-up and delivery service twice a week quickly grew because of high demand. Soon enough, Damien was running the service seven days a week.

As word spread about his reliable and friendly service, more and more clients started requesting house removals. Realising the vehicle he was using wasn’t equipped to protect his customers’ furniture from the weather, Damien decided to get a box truck. This upgrade was essential for Damien to meet customer needs and continue growing his business by making sure deliveries and removals could be done in all weather conditions.

Contrasting traditional financing with ARG

Damien initially applied for a loan to buy the box truck. However, this quickly proved to be frustrating and unproductive. Despite promises of a fast, low-document, no-deposit loan, he found himself bogged down by endless paperwork. Weeks passed with limited contact from the lender. Damien found himself in a disheartening state of limbo and unable to service the growing demand his business was experiencing.

That’s when he went online, found ARG, and connected with an experienced ARG Business Development Manager. From the outset, ARG’s approach was notably different. There were no hidden fees, surprise requirements, or prolonged waiting periods. Instead, ARG gave Damien a clear, transparent list of necessary documents and kept the communication constant throughout the process.

Within just 2 weeks, ARG had Damien in the truck of his choice, perfectly tailored to his business needs. The team not only resolved the issues with his previous lender but also went to great lengths to help Damien recover his initial deposit. Additionally, the ARG team negotiated a better deal on a newer truck with fewer kilometres. The entire process was smooth and hassle-free, showcasing ARG’s commitment to efficiency and customer satisfaction.

“ARG’s Rent To Buy program didn’t just provide me with a truck, it was a lifeline for my business. I went from struggling to keep up with demand, to expanding my business across regional Victoria and Melbourne. The team at ARG saved the day when others left me stranded. Now, I’m not just delivering furniture; I’m delivering on promises to my clients – all because ARG believed in my business.”

 – Damien

The impact of ARG’s Rent To Buy solution on Damien’s business

ARG’s Rent To Buy solution proved to be a game-changer for Damien’s business, ushering in new growth and efficiency. Getting the exact box truck he needed for his operations meant Damien could finally stop hiring generic vehicles, at irregular intervals, which freed up some cash to reinvested into the business.

The new truck also enabled Damien to expand his service area. Previously confined to Ballarat, he now offers deliveries and removals across regional Victoria and even into Melbourne, making trips twice a week. This expansion has not only grown his customer base but also increased the business’s profitability and reputation.

Additionally, Damien’s business has attracted attention from reputable clients such as Uniting Care and notable wedding venues around town. These clients, drawn by Damien’s reliable service and expanded capabilities, have boosted the business’s reputation and solidified its position as a trusted service provider in the industry.